How do I know that the resources are working exclusively for me?
A reporting tool will be provided through which you can manage the tasks & track the number of hours consumed daily. This is in addition to the daily upload of work on the server. Thus, you will have multiple ways to check how the programmer is spending time.
How do you ensure quality of the resources?
We rigorously screen all applicants to ensure talent and intelligence and ensure that you get the very best and be fully satisfied. We have a huge talent pool and you will be never short of quality resources.
Are these resources' freelancers or contractors?
No. All resources are full-time employees of Rapidfire Softwares (SMC-PRIVATE) Limited. All employees are bound by agreement to follow the company's policies regarding Intellectual Property, Security, Code of Conduct and any other aspects that may affect your work. All resources employed are Engineering graduates from reputed universities in Pakistan.
What is Part-time Hiring?
This model is same as full-time hiring but here the resource is allocated for 80 hrs in a month (4 Hours per day. Here is how it works:
Each assigned individual works for you for 20 Days in a month and delivers a minimum of 80 hours of production.
All project management control lies with you.
The communication between yourself and the resource(s) can be handled through Email, Chat and Phone.
The work is carried on between 10 AM - 7 PM (Mon - Fri) at our development centre in Pakistan.
The invoice is sent to you at 30 days interval. Payment needs to be made in advance for the current month.
The bill is reduced proportionately if the number of work days is less than 20 during any given month.
No deduction is made if the resource has delivered 80 hours in any given month.
How do I test your services?
The best way to test drive our service is to hire a resource for 20 hours.
What is the work experience of the resource(s) assigned?
Assigned resource(s) will have a minimum experience of 3 Years.
What methods of Payments do you accept?
We accept payments through PayPal, Wire Transfer and Credit Card.
What happens when the resource leaves your organization?
We have a policy of 45 days notice period and in that time we will do all the knowledge transfer and provide a replacement. Moreover, the project manager at our end will ensure that your work is not affected by such activities.
Are there any additional costs?
No.
Will you sign a NDA?
Yes.
Can the resource work in my timezone?
We generally work from 10 AM to 7 PM (IST). If you have a specific need for the resource to work in your timezone, we can try and accommodate that but it will cost you extra. Please get in touch with us to know further details on the same.
Can your programmers work on SVN?
Yes.
How will I communicate with my resource?
You can communicate with your dedicated resource(s) via Skype, Hangout, Phone, WhatsApp.
What is Full-time Hiring?
Using this model you can hire our resource(s) at fixed monthly costs and treat them as your extended remote workforce. They are managed directly by you or the project manager at your end and ensure maximum efficiency, cost savings and control over the operations. Here is how it works:
Each assigned individual works for you for 20 Days in a month and delivers a minimum of 160 hours of production.
All project management control lies with you.
The communication between yourself and the resource(s) can be handled through Email, Chat and Phone.
The work is carried on between 10 AM - 7 PM (Mon - Fri) at our development centre in Pakistan.
The invoice is sent to you at 30 days interval. Payment needs to be made in advance for the current month.
The bill is reduced proportionately if the number of work days is less than 20 during any given month.
If the number of work days is more than 20 for any given month then the billing remains the same i.e. if you get 23 work days between 1 - 31 of any month then you enjoy the remaining 3 days totally free of all costs.
No deduction is made if the resource has delivered 160 hours in any given month.
Can I hire more than one resource?
Yes.
Can I hire more than one type of resource (Designer/Developer/Digital Marketer)?
Yes.
Can you provide references?
Yes. We can provide references from North America, Europe and Australia.
What if I do not like the resource assigned to me?
We rigorously screen all applicants to ensure talent and intelligence and ensure that you get the very best and be fully satisfied. We have a huge talent pool and you will be never short of quality output. Just in case you are not satisfied with the assigned resources, we will replace him with another resource within 3 working days.
What are my rights regarding Intellectual Property?
We give you the sole ownership of source code, intellectual property, copyright etc.